About
- Home
- About
The practice regularly hosts medical students, nursing students and GP registrars in their advanced training terms, as well as participating in community health education events.
Practice History
SGGP developed from a general practice first established in Springwood in the early 1970s. The practice has long provided consistent quality care for all members of our community. The practice has been home to many excellent doctors, nurses, receptionists and other staff members for over 40 years.
Values
Our values influence the way we provide health care for you and your family.
- We ensure timely access to high quality health care and advice.
- We take the time to listen and address all your concerns.
- We build relationships so you have a health care team you can rely on.
- We consider both your immediate and long-term health care needs.
- We are committed to healthy lifestyles, prevention and screening.
- We believe in giving back to the community.
Welcome to Springwood Group General Practice
Everyone at SGGP is committed to providing quality health care so that our patients can live healthy lives. We support our patients in informed decision-making for their health care. Our practice is accredited with AGPAL and we are always looking to improve our services to our patients. Our practice manager Robyn leads a team of friendly receptionists: Caroline, Jeannette, Sue, Ruby and Stephanie.
If you have any suggestions about how we might improve the care we provide or if you have any concerns, please speak to our practice manager Robyn or your doctor immediately so that we can address any issues or changes we need to make. Additionally you might use our suggestion box located in the practice reception area or simply e-mail the practice manager. Is out policy to maintain the security of your personal health information at all times and to ensure that is only available to authorised members of staff.All patient information and medical records remain strictly confidential and we abide by the 10 national privacy principles available here.
We are also committed to improving access to quality health care and advice. If you require advice urgently the phone call will be taken by one of our nurses or doctors. Other less urgent messages will be responded to as soon as possible at the completion of the doctor’s session.
Our Practice Information
-
After Hours & Home Visits
-
We are happy to see you at home if you are a regular patient of the practice and you are too sick to come to the surgery. Appointments can be arranged at through reception. -
Regular patients can contact Dr Kastrissios 0412 011 448 or Dr Ian Cheong 0404540570. They also cover for Dr Moody, Dr Fu, Dr Hall, Dr Taylor, Dr Pilkington and Dr Lee.The closest Emergency Department is at Logan Hospital.
-
-
Appointments & Fees
-
Please ring the surgery for an appointment. Longer consults are available - ask at reception. Patients attending without a booking will be fitted in at the earliest available time. Emergencies are always seen quickly - simply notify the receptionist. -
Fees are payable at the time of consultation by cash, cheque, MasterCard, Visa or EFTPOS. Veterans sign the service voucher. Ask reception for fee schedules.
-
-
Immunisations & Vaccinations for Overseas Travel
-
Please give our practice advanced notification for your immunisation appointment and remember to bring your Childhood Immunisation Book on the day of appointment. -
It is highly recommended that you speak with your doctor at least eight weeks before travelling overseas to discuss any vaccination requirements. You can obtain a script from your doctor to acquire the relevant vaccine/s from your local chemist.
-
-
Prescriptions, Pathology Results & X-rays
-
Generally repeat prescriptions will not be given without having made an appointment to see your doctor. As a service to patients, repeat prescriptions without consultation are available at the discretion of your GP. Patients are asked to make their request 24 hours in advance. Repeat prescriptions for “Authority required” items are not available without consultation. An appointment is required to discuss all pathology results unless prior arrangements have been made by your GP. -
Patients who have had an X-ray are required to bring in their films to be seen by the GP. Patients returning with urgent X-rays will be fitted in upon arrival. All other X-ray investigations need follow up appointments. X-rays are often important for future comparisons by radiologists. These are your property and we ask that you keep them.
-
Why Choose SGGP?
-
Our doctors and nurses take the time to listen to your issues, address your concerns and act with professionalism. -
We are committed to building relationships so you have a team you can rely on when you need it. -
We are proactive in promoting wellness and health through lifestyle coaching, prevention and screening. -
Our staff members pride themselves on the quality of service provided to our patients. We work together as a team to bring compassion and care along with their skills and training in health care. -
Our doctors, nurses, reception and managers work with you to coordinate the care we provide. When we refer patients to specialists, allied health providers and hospitals our doctors utilise their extensive experience and understanding of the health system to give you the best advice.
Book Online